Letter to Council 9.12.2015 re: Improving Governance

'''Open Letter to Council December 2015'''

Dear Trustees,

We the undersigned being shareholders of the Company have serious concerns about the governance of the Charity.

There are several matters that we wish to raise and request a response:

1. Ordinary Membership a] A statement on what Council is doing in terms of the Ordinary Member numbers which are declining rapidly and have been for the last decade. b] Was/Is there a policy decision by Council on Ordinary membership levels.

2. The Consumers' Association adopt the good practices of the National Trust : a] Videocasting the AGM. Providing on-line input to the meeting. Providing a transcript. Provide a downloadable podcast. [Cost around £25,000.] b] Adopt the National Trust articles to bring forward Resolutions. c] Full disclosure of Trustees links and interests.

3. Only members and/or subscribers who receive the Accounts and AGM Minutes be eligible to vote for Trustees.

4. Any Resolutions put forward by Council should be placed on a new Consumers' Association website where a specific area is open for members to discuss the matter prior to voting. This site information to be included with the Resolution documentation.

5. The Accounts are accompanied by the AGM voting form as is normal practice.

We look forward to the response of Council.

Signed by Ordinary Member