Charity Commission : What they say

== The essential trustee: what you need to know, what you need to do Charity Commission Guide CC3 Updated 10 July 2015 ==

== Contents About this guidance Trustees’ duties at a glance Who can be a trustee and how trustees are appointed Ensure your charity is carrying out its purposes for the public benefit Comply with your charity’s governing document and the law Act in your charity’s best interests Manage your charity’s resources responsibly Act with reasonable care and skill Ensure your charity is accountable Reduce the risk of liability Your charity’s legal structure and what it means Charity officers - the chair and treasurer Technical terms used in this guidance ==

== 1. About this guidance This guidance explains the key duties of all trustees of charities in England and Wales, and what trustees need to do to carry out these duties competently. Trustees have independent control over, and legal responsibility for, a charity’s management and administration. They play a very important role, almost always unpaid, in a sector that contributes significantly to the character and wellbeing of the country. Trusteeship can be rewarding for many reasons - from a sense of making a difference to the charitable cause, to new experiences and relationships. It’s also likely to be demanding of your time, skills, knowledge and abilities. Being aware of the duties and responsibilities covered in this guidance will help you carry out your role in a way that not only serves your charity well but also gives you confidence that you will be complying with key requirements of the law. You should read this guidance if you are a trustee of any charity based in England or Wales, including: a registered charity a charity that is not required by law to register a charity that is required to register, but has not yet done so You should also read this guidance if you are thinking about setting up a charity or becoming a trustee in England or Wales. The charity regulators in Scotland and Northern Ireland have their own guidance for trustees. If you are involved in running a charity but don’t know whether you are a trustee, check the charity’s governing document. (This is the document that sets out the charity’s rules; it may be a constitution, trust deed, articles of association or similar document.) It will tell you which body has ultimate authority and responsibility for directing and governing the charity. All properly appointed members of that body are charity trustees in law, whatever they are called (trustees, directors, committee members, governors or something else). If you are a member of that body, you are automatically a charity trustee. You share, with all members of that body, equal responsibility for the charity. The Charity Commission expects trustees to take their responsibilities seriously. Using this guidance and ensuring you give sufficient time and attention to your charity’s business will help. The commission recognises that most trustees are volunteers who sometimes make honest mistakes. Trustees are not expected to be perfect - they are expected to do their best to comply with their duties. Charity law generally protects trustees who have acted honestly and reasonably. ==

==  1.1 Must and should - what they mean In this guidance: ‘must’ means something is a legal or regulatory requirement or duty that trustees must comply with ‘should’ means something is good practice that the commission expects trustees to follow and apply to their charity Following the good practice specified in this guidance will help you to run your charity effectively, avoid difficulties and comply with your legal duties. Charities vary in terms of their size and activities. Consider and decide how best to apply this good practice to your charity’s circumstances. The commission expects you to be able to explain and justify your approach, particularly if you decide not to follow good practice in this guidance. In some cases you will be unable to comply with your legal duties if you don’t follow the good practice. ==

== For example: Your legal duty It’s vital that you Act in your charity’s best interests ==

== Deal with conflicts of interest Manage your charity’s resources responsibly Implement appropriate financial controls Manage risks Act with reasonable care and skill Take appropriate advice when you need to, for example when buying or selling land, or investing (in some cases this is a legal requirement) ==

== Trustees who act in breach of their legal duties can be held responsible for consequences that flow from such a breach and for any loss the charity incurs as a result. When the commission looks into cases of potential breach of trust or duty or other misconduct or mismanagement, it may take account of evidence that trustees have exposed the charity, its assets or its beneficiaries to harm or undue risk by not following good practice. ==

== 1.2 How to use this guidance You may want to read all of this guidance to get a better understanding of trustees’ duties overall, or you may want to find out more about a specific topic. As a minimum the commission recommends that you read the summary of trustees’ duties in section 2: section 2 of this guidance gives a summary of trustees’ duties section 3 explains whether you can legally be a trustee sections 4 to 9 explain the 6 key duties of trustees in more detail section 10 explains when trustees can be liable and how to reduce the risk sections 11 and 12 provide more detail about charity structures, and the roles of charity officers section 13 contains definitions of technical terms used in this guidance ==

== 2. Trustees’ duties at a glance This is a summary of trustees’ main legal responsibilities, which are explained in detail in the rest of this guidance. You should read this section as a minimum, and ensure you fully understand your responsibilities by referring to the rest of the guidance as necessary. Before you start - make sure you are eligible to be a charity trustee You must be at least 16 years old to be a trustee of a charity that is a company or a charitable incorporated organisation (CIO), or at least 18 to be a trustee of any other charity. You must be properly appointed following the procedures and any restrictions in the charity’s governing document. You must not act as a trustee if you are disqualified under the Charities Act, including if you: have an unspent conviction for an offence involving dishonesty or deception (such as fraud) are bankrupt or have entered into a formal arrangement (eg an individual voluntary arrangement) with a creditor have been removed as a company director or charity trustee because of wrongdoing There are further restrictions for charities that help children or vulnerable people. See section 3 for more information. Ensure your charity is carrying out its purposes for the public benefit You and your co-trustees must make sure that the charity is carrying out the purposes for which it is set up, and no other purpose. This means you should: ensure you understand the charity’s purposes as set out in its governing document plan what your charity will do, and what you want it to achieve be able to explain how all of the charity’s activities are intended to further or support its purposes understand how the charity benefits the public by carrying out its purposes Spending charity funds on the wrong purposes is a very serious matter; in some cases trustees may have to reimburse the charity personally. See section 4 for more information. Comply with your charity’s governing document and the law You and your co-trustees must: make sure that the charity complies with its governing document comply with charity law requirements and other laws that apply to your charity You should take reasonable steps to find out about legal requirements, for example by reading relevant guidance or taking appropriate advice when you need to. See section 5 for more information. Act in your charity’s best interests You must: do what you and your co-trustees (and no one else) decide will best enable the charity to carry out its purposes with your co-trustees, make balanced and adequately informed decisions, thinking about the long term as well as the short term avoid putting yourself in a position where your duty to your charity conflicts with your personal interests or loyalty to any other person or body not receive any benefit from the charity unless it is properly authorised and is clearly in the charity’s interests; this also includes anyone who is financially connected to you, such as a partner, dependent child or business partner See section 6 for more information. Manage your charity’s resources responsibly You must act responsibly, reasonably and honestly. This is sometimes called the duty of prudence. Prudence is about exercising sound judgement. You and your co-trustees must: make sure the charity’s assets are only used to support or carry out its purposes avoid exposing the charity’s assets, beneficiaries or reputation to undue risk not over-commit the charity take special care when investing or borrowing comply with any restrictions on spending funds or selling land You and your co-trustees should put appropriate procedures and safeguards in place and take reasonable steps to ensure that these are followed. Otherwise you risk making the charity vulnerable to fraud or theft, or other kinds of abuse, and being in breach of your duty. See section 7 for more information. Act with reasonable care and skill As someone responsible for governing a charity, you: must use reasonable care and skill, making use of your skills and experience and taking appropriate advice when necessary should give enough time, thought and energy to your role, for example by preparing for, attending and actively participating in all trustees’ meetings See section 8 for more information. Ensure your charity is accountable You and your co-trustees must comply with statutory accounting and reporting requirements. You should also: be able to demonstrate that your charity is complying with the law, well run and effective ensure appropriate accountability to members, if your charity has a membership separate from the trustees ensure accountability within the charity, particularly where you delegate responsibility for particular tasks or decisions to staff or volunteers See section 9 for more information. ==

== 3. Who can be a trustee and how trustees are appointed You must make sure you are allowed to be a trustee: you must be properly appointed, and should know how long your appointment lasts if you are not properly appointed, the trustees’ decisions or actions may be invalid, potentially creating disputes or putting charity assets at risk acting whilst disqualified as a charity trustee or company director is a criminal offence ==

== 3.1 Who can be a trustee 3.1.1 Minimum age You must be at least 16 years old to be a trustee of a charitable company or a charitable incorporated organisation (CIO), unless the charity’s governing document says you must be older. You must be at least 18 to be a trustee of any other type of charity. 3.1.2 Disqualification You must not act as a trustee if you are disqualified under the Charities Act. This includes if you: are disqualified as a company director have an unspent conviction for an offence involving dishonesty or deception (such as fraud) are an undischarged bankrupt (or subject to sequestration in Scotland), or have a current composition or arrangement including an individual voluntary arrangement (IVA) with your creditors have been removed as a trustee of any charity by the commission (or the court) because of misconduct or mismanagement If your charity wants to appoint someone who is disqualified as a trustee, you can apply to the commission for a waiver. Whether the commission can grant a waiver will depend on the particular circumstances. For example, the commission can’t grant waivers for disqualifications under company director disqualification or insolvency legislation. Read more about trustee disqualification. 3.1.3 Fit and proper persons Charities that want to claim UK tax reliefs and exemptions (eg Gift Aid) must meet the management condition in the Finance Act 2010. This requires all of the charity’s managers (including trustees) to be ‘fit and proper persons’. Find out more - see the HM Revenue and Customs guidance. 3.1.4 Working with children and vulnerable adults Some people are barred by the Disclosure and Barring Service (DBS) from specified kinds of work involving contact with children or vulnerable adults (‘regulated activity’). It is illegal for a barred person to apply for a regulated activity (paid or voluntary). It is illegal for a charity to knowingly employ a barred person in such work. A charity must check with the DBS before employing someone working in a regulated activity. Being a trustee of a charity that works with children or vulnerable adults is not a regulated activity (even if the charity carries out regulated activities). But the trustees should seriously consider whether it would be appropriate to have a trustee who is barred by the DBS, taking account of potential risks to the charity’s reputation and beneficiaries. Read more about charities working with vulnerable groups including children. Read more about the Disclosure and Barring Service. ==

== 3.2 How trustee appointments begin and end You must follow any rules in your governing document about: who appoints new trustees when, and how, new trustees are appointed who can be a trustee - the governing document may impose conditions how long appointments last and whether a trustee can be re-appointed how trustees can resign or be removed If your governing document has no specific provisions for these things, your charity must comply with the relevant legal provisions: companies must comply with company law provisions for appointing and removing directors unincorporated charities must comply with Trustee Act 1925 provisions CIOs must include provisions in their constitutions for appointment and removal of trustees. The commission can use its powers to appoint or remove trustees if the charity’s trustees (or members, if applicable) are unable to do so. Read more about legal powers to remove and appoint trustees. ==

==  3.3 What to consider when recruiting trustees When charities recruit new trustees, they should think about: the skills and experience the current trustees have, and whether there are any gaps ensuring new trustees are eligible to act ensuring new trustees don’t have serious conflicts of interest, or getting commission consent and putting procedures in place to manage the conflicts how to help new trustees to understand their responsibilities and the charity’s work It’s also important for trustees to be interested in the charity’s work and be willing to give their time to help run it. Members or beneficiaries on your board Many charities’ governing documents allow or require: some or all of the trustees to be elected by the members (this is usual practice for charities with voting members other than the trustees) the trustee body to include beneficiaries other groups or organisations, such as local authorities, to appoint trustees It’s important to listen to the views and perspectives of members, beneficiaries and other bodies with an interest in your charity. Having people as trustees is one way of obtaining these views. But all trustees, regardless of how they are appointed, must act solely in the interests of the charity; it’s not their role to act on behalf of any particular group. They must also manage conflicts of interest, including conflicts of loyalty to their appointing body. Find out more: Trustee board: people and skills - how to appoint the right people with the right skills Finding new trustees: what charities need to know Charity trustee: declaration of eligibility and responsibility Avoid mistakes - make sure trustee appointments are valid Be careful to follow the rules in your charity’s governing document and the law when appointing trustees. If trustee appointments breach these rules they are not valid. The validity of actions and decisions they were involved in could be called into question. But even if a trustee isn’t validly appointed, they can still be held liable for their actions and decisions. Improper trustee appointments can often lead to disputes. In the worst cases this can harm the charity’s reputation, alienate supporters, put charity assets at risk (including by loss of funding) or ultimately leave the charity unable to function. ==

== 4. Ensure your charity is carrying out its purposes for the public benefit ==

== You and your co-trustees must make sure that everything your charity does helps (or is intended to help) to achieve the purposes for which it is set up, and no other purpose. This means you should: ensure you understand the charity’s purposes as set out in its governing document plan what your charity will do, and what you want it to achieve be able to explain how all of the charity’s activities are intended to further or support its purposes understand how the charity benefits the public by carrying out its purposes Spending charity funds on the wrong purposes is a very serious matter; in some cases trustees may have to reimburse the charity personally. ==

== 4.1 Understanding the charity’s objects and powers You should read the objects clause in your charity’s governing document and ensure you understand: what the charity is set up to achieve (its purposes) who the charity is there to benefit (its beneficiaries) how they will benefit (what the charity will do for or with them) any order of priority to the services and benefits the charity provides any restrictions on what the charity can do or who it can help (geographical or other boundaries; or specific criteria that beneficiaries must meet) The objects might be quite broad and general, or they might be quite narrow, specifying what services or activities the charity can provide in order to achieve its purposes. You can find out more about governing documents in section 5 of this guidance. The charity may have specific powers in its governing document. Charities also have powers from the Charities Act and other laws. You must only use these powers in ways that further your charity’s purposes. Find out more about charitable purposes. Some charities produce ‘mission statements’ or other summaries of their aims and activities. When checking the scope of your charity’s objects or powers, be careful not to rely on such statements instead of the charitable purposes set out in the governing document, as the wording may be less precise. If you need to check whether your charity can lawfully undertake a particular activity, you should check against the objects clause rather than any other statement of the charity’s mission or aims. Otherwise you could end up carrying out activities in breach of the charity’s governing document. ==

== 4.2 Public benefit All charities must be for the public benefit. Trustees must have regard to the commission’s public benefit guidance PB1, PB2 and PB3 when making decisions they are relevant to. This would include reviewing the charity’s activities or considering new ones. Public benefit is essential to: charitable status - to be a charity an organisation must have only charitable purposes for the public benefit a charity’s operation - its activities must all be focussed on carrying out the charity’s purposes for the public benefit a charity’s accountability - trustees must be able to explain how their charity’s activities are or have been for the public benefit This means that you should understand, and be able to explain: what the charity is set up to achieve - its purpose why the charity’s purpose is beneficial - this is the ‘benefit aspect’ of public benefit how the charity’s purpose benefits the public or a sufficient section of the public - this is the ‘public aspect’ of public benefit how the charity will carry out (or ‘further’) its purpose for the public benefit ==

== 4.3 Planning and reviewing your charity’s work You and your co-trustees are responsible for deciding and planning how your charity will carry out its purposes. All charity trustees should, therefore, decide together what activities the charity will undertake, and think about the resources it will need. Trustees of larger charities should take responsibility for setting the charity’s strategic aims and direction, and agreeing appropriate future plans. Involving the charity’s staff, volunteers and others with an interest in the charity in the planning process can be helpful. As part of your planning process, you should work out what funds and other resources the charity will need and where it will get them. See section 7 of this guidance for more detail. You and your co-trustees should periodically review what the charity is achieving, and how effective the charity’s activities are. Thinking about the difference your charity makes may help you to explain more clearly how it benefits the public. It may also help you to decide whether it could be more effective in carrying out its purpose by changing what it does. Find out more: Inspiring Impact Charity trustee meetings: 15 questions you should ask You and your co-trustees should also review the charity’s objects from time to time and make sure that they are still appropriate, relevant and up to date. Circumstances change over time and this could affect whether: the charity’s beneficiary group still exists, and is still a ‘sufficient section’ of the public the geographical ‘area of benefit’ in which the charity can operate is still relevant the need that the charity was set up to meet still exists, and meeting it is still for the public benefit there may be better ways of meeting the need for which the charity was set up If your charity’s objects are no longer effective, you must consider how these could be changed or take other action to enable the charity’s resources to be applied for its purposes. In the past many charities helped people by providing goods including food, clothing or fuel. Many charities have decided that they can meet current needs more effectively with cash payments or vouchers, and have updated their objects. Some charities still work effectively by providing goods (such as food or medical equipment). Charities are often set up for a particular locality. Changes over time may mean that there are no longer enough people who need the charity’s services in that place. In these circumstances, charities can expand their area of benefit to include neighbouring areas. Two charities providing similar (or complementary) services in the same area may decide to collaborate or merge for greater efficiency. ==

== 4.4 Updating your charity’s objects Charities can modify or add to their objects if necessary, using powers in the governing document, company law or the Charities Act. They can’t usually change their objects completely; the governing document and charity law do not usually allow it. If your charity is planning to update its objects, you and your co-trustees should consider what the charity was originally set up to do, and how circumstances have changed. Most charities must obtain permission from the commission before changing their objects. You should also review the other provisions in your charity’s governing document and update them if they no longer meet the charity’s needs - see section 5 of this guidance. Governing documents are legal documents. You must follow the correct procedures to amend them, and it’s important to word any changes correctly. You should consider taking appropriate advice about any changes. Use one of the commission’s model governing documents or an approved governing document, to ensure that your governing document has all the provisions and powers you need. Find out more: How to make changes to your charity’s governing document How to write charitable purposes ==

== 5. Comply with your charity’s governing document and the law You and your co-trustees must: make sure that the charity complies with its governing document comply with charity law requirements and other laws that apply to your charity You should take reasonable steps to find out about legal requirements, for example by reading relevant guidance or taking appropriate advice when you need to. ==

== 5.1 Your charity’s governing document You and your co-trustees must make sure that the charity complies with the governing document, which usually contains key information about: what the charity exists to do (its purposes, as explained in its objects clause) what powers it has to further its objects who the trustees are, how many trustees there should be and how they are appointed and removed whether the charity has members and, if so, who can be a member rules about trustees’ (and members’) meetings; how they are arranged and conducted; how decisions must be made and recorded, and so on  how to change the governing document how to close the charity down There may also be rules limiting how powers can be used, who can vote at meetings, or which rules can be changed. Every trustee should have an up to date copy of their charity’s governing document and regularly refer to it. If you don’t have a copy, or don’t know what it is, ask your fellow trustees. If they don’t have a copy, the commission can usually provide one (if your charity is a registered charity). The governing document is essential to your charity. You and your co-trustees may need to review it from time to time to ensure that it continues to meet the charity’s needs. Governing documents are legal documents. You must follow the correct procedures to amend them, and it’s important to word any changes correctly. You should consider taking appropriate advice about any changes. Use one of the commission’s model governing documents or an approved governing document, to ensure that your governing document has all the provisions and powers you need. Read more about governing documents. ==

== 5.2 Charity law - registration, accounting, reporting and other requirements Charities set up in England or Wales must register with the commission unless they are: exempt charities excepted from registering very small (below the annual income threshold for compulsory registration, currently £5,000) and not a CIO (all CIOs must register) Find out whether your charity needs to register or is exempt or excepted. Charities that operate in Scotland or Northern Ireland may also have to register there. All charities must keep proper financial records and prepare annual accounts. Trustees must arrange for accounting books and records (including cash books, invoices and receipts) to be kept for a specified period. Read more: Retention of Accounting Records. All registered charities: must inform the commission of any changes to the information on the register of charities, including trustee details and changes to the governing document must send an annual return (or annual update) and other information to the commission must comply with any additional accounting and reporting requirements such as filing annual accounts and reports with the commission, depending on the size of the charity should report to the commission any serious incident in their charity, as soon as possible after it occurs (see section 8.3 for more details) Exempt charities may have to send accounting information to their principal regulator. Find out more about accounting and reporting requirements for charities. Charities whose income is over £250,000, and all charitable companies, must prepare their accounts and trustees’ annual report in accordance with the Statement of Recommended Practice - Accounting and Reporting by Charities (Charities SORP). Find out more about the Charities SORP. A registered charity with an income over £10,000 in its last financial year must state that it’s a registered charity on any fundraising documents and on many of its financial documents, including cheques, invoices and receipts. This includes electronic documents such as emails and websites. You don’t have to state the charity’s registration number, but it’s good practice to do so. ==

== 5.3 Other laws and regulations Charities and their trustees may be subject to a range of other laws and regulations depending on what the charity does, where it works and how it is set up. Some laws apply to all charities, such as equality, data protection and copyright law. It is important to be aware of the laws that apply to your charity, for example if it: is a company, CIO or community benefit society employs staff owns or rents premises operates vehicles provides: legal, financial or other regulated advice housing or accommodation medical or care services works with children or vulnerable adults undertakes activities that are subject to regulations, such as fundraising wants to benefit from Gift Aid or other tax reliefs works in Scotland, Northern Ireland or outside the UK The commission doesn’t expect every trustee to be a legal expert. You and your co-trustees should take reasonable steps to find out about legal and regulatory requirements and keep up to date, for example by getting mailings from the commission and other sources, reading relevant guidance and attending appropriate training. The charity should also have systems and procedures to ensure that it complies with legal requirements. Where there is concern about a specific issue, the trustees may wish to consider taking independent advice from a suitably qualified person. Find a solicitor - Law Society Legal advice for small charities - LawWorks Avoid mistakes - know your governing document If the trustees don’t comply with the governing document, the charity might undertake activities outside its objects. It might fail to follow the correct procedures, or take actions it has no power to take. Actions and decisions could be invalid and have to be reversed as a result. If you don’t follow rules about who can be a member or a trustee, or how to arrange and run meetings, it often leads to disputes, which can prevent the charity from operating effectively. ==

== 6. Act in your charity’s best interests You must: do what you and your co-trustees (and no one else) decide will best enable the charity to carry out its purposes with your co-trustees, make balanced and adequately informed decisions, thinking about the long term as well as the short term  avoid putting yourself in a position where your duty to your charity conflicts with your personal interests or loyalty to any other person or body not receive any benefit from the charity unless it is properly authorised and is clearly in the charity’s interests; this also includes anyone who is financially connected to you, such as a partner, dependent child or business partner ==

==  6.1 Understanding the charity’s interests Acting in the charity’s best interests means always doing what the trustees decide will best enable the charity to carry out its purposes, both now and for the future. It’s not about serving: the interests of trustees or staff the personal interests of members or beneficiaries the personal interests of supporters, funders or donors the charity as an institution in itself, or preserving it for its own sake Sometimes trustees need to consider collaborating or merging with another charity, or even spending all of the charity’s resources and bringing it to a close. ==

== 6.2 Making decisions You and your co-trustees are ultimately responsible for deciding what activities the charity will undertake, what resources it will need, how it will obtain and use them. Collective decision making is one of the most important parts of the trustee role. Some decisions are simple and straightforward; others can be complex or far reaching in their consequences. When you and your co-trustees make decisions about your charity, you must: act within your powers act in good faith, and only in the interests of your charity make sure you are sufficiently informed, taking any advice you need take account of all relevant factors you are aware of  ignore any irrelevant factors deal with conflicts of interest and loyalty make decisions that are within the range of decisions that a reasonable trustee body could make in the circumstances You should record how you made more significant decisions in case you need to review or explain them in the future. Read more about decision making. Avoid mistakes - be prepared to challenge assumptions Trustees must make decisions solely in the charity’s interests, so they shouldn’t allow their judgement to be swayed by personal prejudices or dominant personalities. Trustees must act collectively (jointly). Part of their role is to critically and objectively review proposals and challenge assumptions in making decisions. No one should be able to direct the trustees or drive decisions through without sufficient consideration. Trustees who simply defer to the opinions and decisions of others aren’t fulfilling their duties. Decisions don’t usually have to be unanimous (depending on your governing document), but once the trustees have made a decision, they must all comply with it, including any who disagree. If you strongly disagree with your fellow trustees’ decision, you can ask for your disagreement to be recorded in the minutes of the meeting. If you think that your fellow trustees are acting in breach of their duty, you should discuss the matter with the chair or your fellow trustees. If you are still concerned, contact the commission. Ultimately, you may feel that you have to resign in order to distance yourself from the decision. The commission can only advise or intervene in relation to trustees’ legal duties; it can’t arbitrate in disputes between trustees. ==

== 6.3 Dealing with conflicts of interest and conflicts of loyalty You can only comply with your duty to act in the charity’s best interests if you prevent your personal interests from conflicting (or appearing to conflict) with the best interests of the charity. This means recognising and dealing with conflicts of interest. A conflict of interest is any situation where your personal interests could, or could appear to, prevent you from making a decision only in the charity’s best interests. For example, if you (or a person connected to you, such as a close relative, business partner or company): receive payment from the charity for goods or services, or as an employee make a loan to or receive a loan from the charity own a business that enters into a contract with the charity use the charity’s services enter into some other financial transaction with the charity Even when you receive no financial benefit, you could have a conflict of loyalty. For example if your charity has business dealings with your employer, a friend, family member, or another body (such as a local authority or charity, or a charity’s trading subsidiary) that you serve on. ==

== This means you and your co-trustees: should identify, and must declare conflicts of interest (or loyalty) must prevent the conflict of interest (or loyalty) from affecting the decision should record the conflict of interest (or loyalty) and how it was dealt with How you prevent a conflict of interest from affecting a decision will depend on the circumstances and the seriousness of the conflict of interest. You must follow any specific conflict of interest provisions in your governing document. If a trustee (or a person connected to a trustee) stands to benefit directly or indirectly, the conflicted trustee(s) should withdraw from the discussion and decision making process. If the non-conflicted trustees can demonstrate that a conflict of loyalty involves no material benefit and poses a low risk to decision making in the best interests of the charity, they may permit the affected trustee to participate. Directors of charitable companies must have specific authority in the company’s articles to do this. For the most serious conflicts of interest it may mean obtaining permission from the commission, deciding not to proceed with a proposal or even resigning as a trustee. ==

== Avoid mistakes - deal with conflicts of interest Conflicts of interest (and conflicts of loyalty) are more common than people often think. If one of your fellow trustees appears to have a conflict of interest you should say so; you are not calling their integrity into question by doing so. In deciding how to deal with a conflict of interest, trustees should be mindful of what feels right, and also how others might view the trustees’ actions. Where conflicts of interest have not been identified or properly dealt with, it can have negative impacts on both the charity and individual trustees including financial cost and reputational damage. Because the trustees have acted in breach of their duty, decisions may be called into question or legally challenged. The commission may have to take regulatory action to protect the charity from further harm or to deal with any misconduct or mismanagement by the trustees. Read more about conflicts of interest. ==

== 6.4 Payments and other benefits to trustees Charities can’t usually pay their trustees. When you become a trustee, you usually volunteer your services and receive no payment for your work. This is called the voluntary principle. You can, however, reclaim reasonable expenses that you incur such as travel and childcare - being a trustee shouldn’t mean being out of pocket. These restrictions apply to trustees (or someone with a financial connection to a trustee, such as their partner, dependent children or a business partner) benefiting by: supplying goods or services to the charity eg building work or specialist services, even if the trustee offers better value or expertise than other suppliers being employed by the charity or by a trading subsidiary owned by the charity receiving material benefits as a beneficiary of the charity being paid to act as a trustee; this is very unusual and only permitted in exceptional circumstances entering into a property transaction (or any other financial transaction such as a loan) with the charity - this is called self-dealing In some circumstances, one or more trustees (or persons with a financial connection to a trustee) do receive payments or other benefits from their charity. This is only permitted if: the benefit is specifically authorised by the governing document, the Charities Act (or other relevant legislation), the commission or the courts; any specified procedures must be strictly followed even if the benefit is authorised, the non-conflicted trustees are satisfied that allowing it is in the charity’s best interests the conflict of interest is managed; so in most cases the conflicted trustee(s) can’t be involved in the decision and only a minority of trustees can benefit Read more about payment of trustees. Find out whether you need permission, and how to apply. ==

== 7. Manage your charity’s resources responsibly You must act responsibly, reasonably and honestly. This is sometimes called the duty of prudence. Prudence is about exercising sound judgement. You and your co-trustees must: make sure the charity’s assets are only used to support or carry out its purposes avoid exposing the charity’s assets, beneficiaries or reputation to undue risk not over-commit the charity take special care when investing or borrowing comply with any restrictions on spending funds or selling land You and your co-trustees should put appropriate procedures and safeguards in place and take reasonable steps to ensure that these are followed. Otherwise you risk making the charity vulnerable to fraud or theft, or other kinds of abuse, and being in breach of your duty. ==

== 7.1 Managing risks A risk is anything that could, if it happened, affect your charity achieving its purposes or carrying out its plans. All charities face some risks. The risks your charity might face will depend on factors such as its size, funding and activities. For example, managing property, employing staff, using volunteers, using IT, working with children or other vulnerable people, or implementing change all involve elements of risk. You and your co-trustees should manage risk responsibly. You have a duty to avoid exposing your charity to undue risk. This doesn’t mean being risk averse. Risk management is the process of identifying and assessing risks, and deciding how to deal with them. It may involve an element of responsible risk taking, and is central to how trustees make decisions. The commission’s guidance on risk management sets out the basics of dealing with risks and includes a risk management model, made up of the following steps: Establish a risk policy. Identify risks (what could go wrong). Assess risks (how likely is it, and how serious would it be). Evaluate what action to take (eg avoid it, transfer it, insure against it, accept it). Review, monitor and assess periodically. Find out more: How to manage risks in your charity Institute of Risk Management guide for charities Charities: how to protect vulnerable groups including children Some charities work in areas or undertake activities that involve greater exposure to risks such as fraud, financial crime, extremism or terrorism. Charities should assess their exposure to these risks and take proportionate action. If your charity needs to address these risks, you may find the commission’s toolkit on protecting charities from harm helpful. Chapter 2 of the toolkit includes a practical guide to due diligence, based on three principles: know your donor (for example, if your charity receives large donations, particularly anonymous or cash donations or with conditions attached) know your partner (if your charity relies on partners or intermediaries to carry out any of its work) know your beneficiaries (for example if your charity makes grants of cash or other financial support directly to individuals) These principles will help you and your co-trustees to carry out their legal duties and manage the risks to the charity’s assets and services. ==

== 7.2 Budgeting You and your co-trustees need to work out what funds and other resources your charity will need and where the charity will get these from. A charity can only succeed in meeting its aims if it manages its money and other resources properly. You will need to plan and monitor its income and outgoings so that it can meet its short, medium and long term goals. Find out more: Managing charity assets and resources Charity trustee meetings: 15 questions you should ask Financial difficulties in charities ==

== 7.3 Getting the funds your charity needs (income generation) Most charities get their funds through one or more of the following methods: fundraising (asking for donations, legacies or grants) trading (selling goods or services) investment leasing or letting land or buildings In practice, it’s best to avoid relying on a single source of income. You and your co-trustees are responsible for deciding how your charity will obtain funds. You should think about: how much money the charity needs the costs, benefits and risks of different methods of generating income any legal requirements that the charity must comply with, including fundraising regulations, and restrictions on commercial trading any potential reputational issues whether you need advice If your charity is already bringing in funds, you and your co-trustees should ensure that its income generation is on target, complies with the law and is not exposing the charity to undue risk. Find out more: Fundraising legally and responsibly Institute of Fundraising code of fundraising practice and good practice guides Charity trading: selling goods and services How to invest charity money Charities and their trading subsidiaries Charities need to use a trading subsidiary if they carry out commercial (non-charitable) trading which exceeds the threshold for paying income or corporation tax, or involves significant risk. A trading subsidiary is a separate company controlled by the charity. The charity can raise money from trade without exposing its assets to risk or being liable for income or corporation tax. There are, however, risks which trustees need to be aware of and manage: the charity exists for charitable purposes, but the trading subsidiary exists to generate income; their aims and interests are different; you need to distinguish between them if the trading subsidiary starts to fail, the charity must not bail it out; this would be putting the charity’s funds at risk charity trustees who are also directors of the subsidiary have a conflict of interest  if a charity trustee is also a director of the trading subsidiary, the restrictions on payments and benefits to trustees also apply to any payments or benefits as a director ==

== 7.4 Managing funds and keeping them safe You and your co-trustees are responsible for your charity’s money. Your charity should have effective processes for handling money, to help avoid poor decisions and accidental errors, as well as theft and fraud. Failure to do so is likely to result in a breach of your duty. You should: set a budget and keep track of it  put in place clear policies and procedures to deal with income and expenditure ensure the charity keeps accurate records of income and expenditure have robust and effective financial controls in place protect the charity from financial crime such as theft or fraud put appropriate safeguards in place for money, assets and staff if the charity operates outside of the UK  have an appropriate reserves policy ensure the charity receives tax reliefs to which it is entitled If something does go wrong, you should inform the commission and (if appropriate) the police. See the section on what to do if something goes wrong in section 8 of this guidance. Find out more: Charity money: how to keep it safe Charities: due diligence checks and monitoring end use of funds ==

== 7.5 Managing property (land and buildings) If the charity owns or rents land or buildings, you and your co-trustees should: make sure the property is recorded as belonging to the charity - see section 11 of this guidance know on what terms it’s held ensure it’s properly maintained and being correctly used make sure the charity has sufficient insurance You should regularly review whether the property is suitable for the charity’s purposes, and whether any property the charity lets to generate income is still a good investment. Decisions about property are important, so think about the advice and information you may need in order to make decisions in the charity’s interests. Most charities can buy, sell or lease land when they need to. When selling or leasing land, trustees must try to get the best deal for the charity (unless they are making the disposal to further the charity’s purposes). So all charities should, and registered charities must: obtain written advice, including a valuation, from a qualified surveyor before agreeing a sale or granting a lease for more than 7 years advertise the sale or lease, unless the surveyor advises otherwise Otherwise, you are likely to need permission from the commission for the sale or lease. A charity’s governing document may specify that land or buildings must be used for a particular purpose. This is called designated land (or ‘specie land’). Special conditions apply to leasing or selling designated land. Land belonging to a charity (particularly designated land) might be permanent endowment. This restricts how you can use the proceeds of sale. You must get permission from the commission to sell or lease property to or from a trustee, someone closely connected to a trustee, or an employee of the charity. Before taking out a mortgage or loan secured against your charity’s land you must get written financial advice and ensure that: the loan is needed and used for an activity that fits with your charity’s purposes the terms of the loan are reasonable the charity will be able to repay the loan Otherwise you will need permission from the commission to proceed. Find out more about buying, selling, leasing or mortgaging charity property, including designated land and permanent endowment. ==

== 7.6 Staff and volunteers As part of your overall responsibility for the charity, you and your co-trustees have responsibilities towards any volunteers or staff. You must ensure that: the charity complies with relevant law including employment, pension, equality and health and safety law volunteers are clearly distinct from employees in terms of responsibilities and rights; for example by not requiring volunteers to work set hours, nor paying them more than expenses they actually incur You should ensure that: people are clear about what they are supposed to do, through appropriate job descriptions for staff or role descriptions for volunteers people are aware of the rules and boundaries within which they must work, for example, when representing speaking on behalf of the charity people work safely people know what to do if there’s a problem people know what they need to report and who they report to You and your co-trustees should ensure that the charity has appropriate procedures and policies in place, staff and volunteers get appropriate training, and people know they must comply with policies and procedures. You also have an important role in promoting effective working relationships between trustees, senior staff (if any), staff and volunteers. ==